Comments on: Good Customer Service is never saying “no.” http://strangelibrarian.org/2008/03/good-customer-service-is-never-saying-no/ playing in the waves since 1982 Tue, 06 Jul 2010 12:36:27 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Julie http://strangelibrarian.org/2008/03/good-customer-service-is-never-saying-no/comment-page-1/#comment-734 Julie Tue, 15 Apr 2008 17:07:04 +0000 http://strangelibrarian.org/blog/?p=165#comment-734 John, I'd argue that "going the extra mile" is the least we should strive for! Thanks for the comments! John, I’d argue that “going the extra mile” is the least we should strive for! Thanks for the comments!

]]> By: John Marsh http://strangelibrarian.org/2008/03/good-customer-service-is-never-saying-no/comment-page-1/#comment-643 John Marsh Sat, 29 Mar 2008 18:29:27 +0000 http://strangelibrarian.org/blog/?p=165#comment-643 During a time of difficulty with a local authority (in UK) years ago, I asked at the reference section of the public library for any relevant books, leaflets etc. They had none, but gave really good advice on who to contact. A response which I think was outside their official duties, but which paid off & demonstrated outstanding service. This kind of 'going the extra mile' is never forgotten. During a time of difficulty with a local authority (in UK) years ago, I asked at the reference section of the public library for any relevant books, leaflets etc.

They had none, but gave really good advice on who to contact. A response which I think was outside their official duties, but which paid off & demonstrated outstanding service.

This kind of ‘going the extra mile’ is never forgotten.

]]> By: Steven Kovar http://strangelibrarian.org/2008/03/good-customer-service-is-never-saying-no/comment-page-1/#comment-624 Steven Kovar Fri, 21 Mar 2008 18:33:48 +0000 http://strangelibrarian.org/blog/?p=165#comment-624 Thanks for the link Julie! BMW has done a great job with their brand, this ad included. Great post. :) Thanks for the link Julie! BMW has done a great job with their brand, this ad included. Great post. :)

]]> By: Jason Rakowski http://strangelibrarian.org/2008/03/good-customer-service-is-never-saying-no/comment-page-1/#comment-623 Jason Rakowski Fri, 21 Mar 2008 18:03:26 +0000 http://strangelibrarian.org/blog/?p=165#comment-623 Good Layout and design. I like your blog. I just added your RSS feed to my Google News Reader. . Jason Rakowski Good Layout and design. I like your blog. I just added your RSS feed to my Google News Reader. .

Jason Rakowski

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