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	<title>Comments on: It really is all about the Magic.</title>
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	<link>http://strangelibrarian.org/2008/03/it-really-is-all-about-the-magic/</link>
	<description>playing in the waves since 1982</description>
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		<title>By: On memories and daydreaming &#124; the strange librarian</title>
		<link>http://strangelibrarian.org/2008/03/it-really-is-all-about-the-magic/comment-page-1/#comment-2131</link>
		<dc:creator>On memories and daydreaming &#124; the strange librarian</dc:creator>
		<pubDate>Sat, 20 Feb 2010 06:03:11 +0000</pubDate>
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		<description>[...] I really love the strange and seemingly random things my &#8220;mind&#8221; comes up with. I&#8217;m happiest when i&#8217;m able to see clearly, combining seemingly random things into brilliance and wonder. [And in a moment of true random connectivity i remember a post i did a few years back about creating magic in customer service.] [...]</description>
		<content:encoded><![CDATA[<p>[...] I really love the strange and seemingly random things my &#8220;mind&#8221; comes up with. I&#8217;m happiest when i&#8217;m able to see clearly, combining seemingly random things into brilliance and wonder. [And in a moment of true random connectivity i remember a post i did a few years back about creating magic in customer service.] [...]</p>
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		<title>By: the strange librarian &#187; Good Customer Service is never saying &#8220;no.&#8221;</title>
		<link>http://strangelibrarian.org/2008/03/it-really-is-all-about-the-magic/comment-page-1/#comment-622</link>
		<dc:creator>the strange librarian &#187; Good Customer Service is never saying &#8220;no.&#8221;</dc:creator>
		<pubDate>Fri, 21 Mar 2008 17:41:18 +0000</pubDate>
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		<description>[...] I&#8217;ve said before, we (those in customer service, including reference work) should take each interaction with our [...]</description>
		<content:encoded><![CDATA[<p>[...] I&#8217;ve said before, we (those in customer service, including reference work) should take each interaction with our [...]</p>
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		<title>By: Julie</title>
		<link>http://strangelibrarian.org/2008/03/it-really-is-all-about-the-magic/comment-page-1/#comment-620</link>
		<dc:creator>Julie</dc:creator>
		<pubDate>Fri, 07 Mar 2008 17:52:12 +0000</pubDate>
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		<description>Cynthia I&#039;d love to hire you but unfortunately the only paid staff on the project is me and Joe Thompson; everyone else is primarily employed at one of our &lt;a href=&quot;http://askusnow.info/libs.html&quot; rel=&quot;nofollow&quot;&gt;partner libraries&lt;/a&gt;.  One day I hope to be a sustainable organization... and one that can pay/benefit our staff who work directly for us from wherever they want. Hey, a girl can dream. :-)</description>
		<content:encoded><![CDATA[<p>Cynthia I&#8217;d love to hire you but unfortunately the only paid staff on the project is me and Joe Thompson; everyone else is primarily employed at one of our <a href="http://askusnow.info/libs.html" rel="nofollow">partner libraries</a>.  One day I hope to be a sustainable organization&#8230; and one that can pay/benefit our staff who work directly for us from wherever they want. Hey, a girl can dream. :-)</p>
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		<title>By: Cynthia</title>
		<link>http://strangelibrarian.org/2008/03/it-really-is-all-about-the-magic/comment-page-1/#comment-619</link>
		<dc:creator>Cynthia</dc:creator>
		<pubDate>Fri, 07 Mar 2008 16:56:20 +0000</pubDate>
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		<description>Please fire that person who wants patrons to look it up themselves and hire me.  If the job is full-time and has health benefits, I will be happy to wear light bulbs on my dresses.

Terrific post--we all need to find that magic every day!</description>
		<content:encoded><![CDATA[<p>Please fire that person who wants patrons to look it up themselves and hire me.  If the job is full-time and has health benefits, I will be happy to wear light bulbs on my dresses.</p>
<p>Terrific post&#8211;we all need to find that magic every day!</p>
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