A Question of Love
I couldn’t have said it better than Keith Olbermann… Please take the 6 minutes to watch the video. Or read the transcript.
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- ► June 2009
- ► May 2009
- ► April 2009
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- a few guiding principles (or the quotes on my desk)
- don't put your customers on hold, call them back!
- a word about doing things online (or If i can't pay online, you're saying you dont want your $)
- Dropbox: my new favorite tool
- strangelibrarian.org getting an overhaul
- CIL2009: additional highlights, thoughts & links
- it's not virtual reference or how not to be a robot
- a thought on language (and signs)
- CIL2009: Best of the web
- ► March 2009
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- cil2009: 25 ideas for collaborating in 40 mins
- cil2009: Webdesign pitfalls
- CIL2009: Monday Morning Keynote, Lee Rainie: or how to be a node in ppl's networks
- why redesign when you can rss? or a little change goes a long way
- from ugly to beautiful: a remake of library signage
- bios never seem to mention virtual reference
- holding myself accountable
- ► February 2009
- ► January 2009
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- this librarian life: day zero, one, two, & three (or my trip to ALA Denver)
- the rules of shipping. or a guide for boys*
- The Rules of Ice Or a Guide for Southerners
- symptoms of a very broken world
- ToDo: 2009
- saving the world: one plastic cup at a time
- Captain Service born in the new year. Or Bad Service at Baltimore's "premier gay club".
- ► 2008
- ► November 2008
- ► October 2008
- ► September 2008
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- DHL should be renamed DH-FAIL!
- List of "best reference websites" not online. Local librarian declares epic fail.
- Plugins: for when you actually have stuff to do
- How I Got Started Blogging (or Filling my need for public approval) ;-)
- Mama's got a brand new bag
- Chrome Love... and Hate: my short review of Google's new browser
- blatent self promotion... but for a good cause.
- my thoughts on last night's RNC
- ► August 2008
- ► July 2008
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- my 2 year love affair with a pair of shoes or City Girls and Country Boots
- A day in the life of a librarian Or You got a masters for that? (day1)
- Project management in a digital age or Whatever it is, it's not working
- VHS, DVD, and Beta, Oh my! Or what to do with old media
- Xtreme Customer Service or TTWWADI must die.
- You've got the right stuff... 15 years later
- No time to think: Communication in the electronic era
- Don't vm or em me! Or how to communicate without going crazy
- An email from the airlines or Help Gas Prices Not Suck
- California Dreamin' on such an overcast day
- ► June 2008
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- my ala schedule or how to jam pack your conferences
- Coping with Burnout (or how to stay aflame)
- ALA's Event Planning website Or how NOT to design an interface
- You are the Future of Libraries, no pressure (or Be the conversation people)
- Changing screennames or Fembrarians want to be Guybrarians?
- "Focusing distractions" or turn it up, i can't concentrate
- Pecha Kucha night at Princeton Public Library or 6.40mins until applause
- Foresight 2020- Scenario Planning: Learning to Think in the Future Tense
- ► May 2008
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- Indiana Jones 4 sucked or why we gouged our eyes out
- the perception of librarians Or so you like to read
- Words of Wisdom Or Life According to GraphJam
- Library as Experience, Or the easy stuff should all be done online
- Facebook in Real Life
- How do you stay organized?
- Reference Renaissance registration now open!
- ► April 2008
- ► March 2008
- ► January 2008
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- The problem with stock clip art (or damn you, tutor.com)
- Death sheds new light on the purpose of relationships
- Not Interested: connecting to a librarian in social web spaces
- Anticipating our customers (or Winter weather gets me thinking)
- ALAMW08 (or another reason why i love my job)
- Links and thoughts for Sunday morning (or Electrocuting elephants and how Scrubs episodes offer insight into life)
- Trouble in Toys R Us (or Flashback to the 1950s)
- Slow Down
- Get over it: "Pay for blog feeds? yuck!"
- Feed Weeding: Why can't Google reader be iTunes-smart?
- Happy 08! (revised)
- ► 2007
- ► December 2007
- ► November 2007
- ► October 2007
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- on the way to mold my leader-self
- fun with websites and what i was going to post
- Stigmatizing women's bodies
- how the lack of exposition makes for a good laugh
- Moving on
- Google as Big Brother?
- Press 1 if you hate automated customer service
- if i won the lottery
- overhearing things: CIL07
- ALA Emerging Leaders (or how I changed the world)
- Internet Desintation
- Why SecondLife?
- ► September 2007
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- quality review: the desire to "read everything"
- 23 things: week 9, thing 22
- 23 things: week 6, thing 13 & 14 (tagging)
- 23 things: week 5, things 10-12 (play time!)
- 23 things: week 4, thing 9 (other people's blogs)
- 23 things: week 4, thing 8 (feeds)
- 23 things: week 3, thing 7 (twitter)
- 23 things: week 3, thing 6 (photo mashups)
- Google turns 9
- Back to back presentations
- self realization: books and the librarian
- the perfect help form
- Deciding on your vote
- smell your e-world
- twittering ruining blogging
- The Mindset List for the class of 2011
- Slam the Boards update: we're on the Yahoo! answers blog
- ► August 2007
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- "Vice President, Customer Experience"
- 23 things: week 3, thing 5 (365 photo projects)
- Go into details on your own time, not the customers.
- Back from Boston
- "you're the 4th person I've talked to"
- IM versus Chat: What's better for customer service?
- sometimes you win
- Sparky Awards: the value of info sharing
- September 10th: Slam the Boards Day!
- ► July 2007
- ► June 2007
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- Conform to the computer's organization method no longer!
- Where I am Online
- new toy
- Off to ALA!
- Happy Birthday to me!
- "Libraries are Awesome!"
- Everything to Everyone (is it possible to be)
- make love not war (but only if you're an enemy)
- what the world eats
- my friends = genius
- the molecular structure of car titles
- I'm being stalked by Dell
- 8 things
- 23 Things: Week 1, Thing 1 & 2 (an intro)
- 23 things: week 2, things 2 & 3 (blogging)
- my hard drive went kaput
- ► May 2007
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- 23 Things
- rethinking ourselves...
- I'm not a bad friend... really.
- if it can go wrong, it will.
- OneLook.com: new favorite online dictionary
- it's not Baltimore
- how do you control quality in a consortium of many orgs?
- MLA pics
- Press: CIL presentation
- Elation in the Banana Republic dressing room
- my first podcast
- ► April 2007
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- my CiL panel presentation
- a word on Geico commercials
- CiL Link Dump
- CiL Quote Highlights
- tragedy happens while the world works
- Computers in Libraries, 2007
- anyone up for a swim?
- no time like the present
- (inter)national virtual reference service?
- Facing the Unknown
- thoughts about VR
- rapid fire vol 1: librariness
- ► March 2007
- ► February 2007
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Beautifully said!