About

Amy Kearns and I at Internet Librarian

praise for the strange librarian blog

“Awesome post” – David Lankes

“Required reading for my staff”- Amy Greenland, Library Director

about the strange librarian (the person)

Hi! I’m Julie. I’m a Jersey girl living and working in Maryland as the Operations Supervisor Statewide Coordinator for Maryland AskUsNow!, our statewide virtual reference service. And I love it. :-)

I received my MLIS from Rutgers University in 2006. I am a member of the Maryland Library Leadership Institute Class of 2007 and the American Library Association Emerging Leaders Class of 2008.

I believe there is no excuse for bad customer service. I believe people need to let go of all assumptions and TWADDI‘s before innovation can really happen. I believe that there’s nothing wrong with play, mistakes, or being uncomfortable. Sometimes being uncomfortable (or failing BIG) is the only way to grow.

I want a dog. Something fluffy and sweet and big. But i worry that like Lewis Black says, the anticipation of the thing will be better than the thing itself. Anticipation won’t eat my shoes.

I love the ocean. Well, water in general. Warm rain, pools…

I love to play Rock, Paper, Scissors. I think it’s an important thing to keep things playful (but intense) and help you make world-changing decisions. I’d like to say, though, that I don’t like it so much that the World RPS Society would come looking to recruit me. I don’t think.

I haven’t had cable or internet at home since October 2007. Damn the man. Save the empire have fios. I forgot how much i missed fast internet. Oh, and MythBusters. I follow Adam and Grant on twitter.

I’d love to work for a week (or more!) with MythBusters. I grew up taking things apart and trying to get Dad to let me blow stuff up. But he mostly holds the record and title in the family for that one. How many other fathers can claim they accidentally shot a flaming mouse across the room from their toaster? It’s a good story, ask me about it sometime.

for more random info about me, check out the 8 things post.

about the strange librarian (the site)

I try to keep this blog geared toward my professional interests- customer service, reference, and technology but I remain free to discuss other items that matter to me on any number of topics.

standard disclaimer

The opinions expressed on this blog are my own and do not represent those of any of my current or previous employers or the organizations with which I affiliate. I retain the right to delete any comment for whatever reason I feel like. But unless you’re spam or unreasonably obnoxious, you’re probably safe.