Talks & Presos
November 8, 2009
Tuesday Tech Talk on Twitter @ Princeton Public Library
w/ Amy Kearns (CJLRC)
October 26, 2009
Tweet What? 6 Sweet Ways to Connect with Your Customers in 140 Characters or Less
for Internet Librarian, Monterey, CA
w/ Amy Kearns (CJLRC)
August 25, 2009
Tweet What? 6 Sweet Ways to Connect with Your Customers in 140 Characters or Less
webinar for the South Jersey Regional Library Cooperative
w/ Amy Kearns (CJLRC)
July 11, 2009
Using Web 2.0 to strengthen External Support for VR Services
Opening Speaker for the American Library Association (ALA) Reference and User Services Association (RUSA) Machine Assisted Reference Section (MARS) Virtual Reference Discussion Group
@ALA Annual, Chicago
May 15, 2009
This is Why I Got Into library Work: How Virtual Reference IS The Future of Libraries.
for Maryland Library Association Conference, Ocean City
w/ Stephanie Petruso (AACPL), Kendra Frost (HCPL), & Jess Chaiken (NARIC)
Now! That’s What I Call Customer Service!
for Maryland Library Association Conference, Ocean City
w/ Cathay Crosby (AskUsNow!)
April 29, 2009
Tweet What!? 6 Sweet Ways to Connect with Your Customers in 140 Characters or Less
for New Jersey Library Association
w/ Amy Kearns (CJLRC)
March 17, 2009
Virtual Communication Skills
Online Talk for the CJRLC Technology Group with Beth Cackowski, Q&ANJ.org
Monday August 4, 2008
Ready, Set, Go! 90 Minutes to a Collaborative Virtual Reference Service Panel
@ A Reference Renaissance in Denver, CO
w/ Beth Cackowski of QandANJ, Laura Osterhout of AskUs24/7 (NY), and Vince Mariner of AskHere PA.
View the presentation in Adobe Acrobat (.pdf), PowerPoint Show (.pps), or PowerPoint Presentation (.ppt) formats. Get additional information and links at askusnow.info/denver08
Saturday June 28 2008
QuestionPoint Best Practices Panel
@ ALA Annual, Anaheim, CA
w/ Beth Cackowski of QandANJ and Mark-Beatty of AskAway in Wisconsion
Friday June 27 2008
Emerging Leaders Poster Session
@ ALA Annual, Anaheim, CA
w/ Vincci Kwong (Indiana University South Bend), Adriana Trujillo (Texas A&M University Libraries), and
Julie Yen (University of Illinois at Urbana-Champaign)
See photos on Flickr.
Tuesday June 3 2008
Tuesday Tech Talk
@ Princeton Public Library
w/ Peter Bromberg, Romina Gutierrez, Janie Hermann, Bob Keith, and John LeMasney
Virtual Reference Pecha Kucha slides (.pps)
Virtual Reference Pecha Kucha talk (.pdf)
See the video of my portion on blip.tv.
Wednesday 30 April 2008
Twitter Presentation (.pdf) with Participants Guide (.pdf)
my 20 minute final teach-back project for the “How to Develop and Deliver Synchronous Training” online class.
You can view the live presentation with all the classroom interaction using the archived copy. You will be taken to the Wimba classroom (no download needed, but you may have to run a setup wizard to make sure you’re ready to roll. The archive you’ll be taken to is the entire online class that day, mine being the last. If you scroll through the slide links on the left, click on the “Power Point Presentation” at time 42.30 that comes directly before “What is Twitter” at time 43.50. (You may have to scroll to the right of that frame to see the times.) A pop up window might show, but the presentation will have started so just close the pop up and enjoy. My presentation is only 20 minutes.
Tuesday 17 April 2007
Virtual Reference (.pps), Slides with Notes (.pdf)
part of “Reaching Out Beyond the Walls: Virtual Reference, Myspace and Second Life” an OCLC CAPCON event
@ Computers in Libraries
w/ Maryann Sheehan, Information Central at Fairfax County Public Library and Gale Zasada, Library Associate at the West County Area Library in Anne Arundel County.
Wednesday 19 September 2007
Eliminating Barriers to Service with Lightweight Chat (.pps) Information about the recording can be found on the QuestionPoint Blog.
Webinar for QuestionPoint with Catherine Durivage (Library Program Director, Minnesota Braille and Talking Book Library), Heather Muller (formerly Statewide VR Coordinator, Washington State Library), and Joe Thompson (Project Coordinator, Maryland AskUsNow!)
Thursday 20 September 2007
Accessible Online Book Sources (.pps)
Streaming audio with text chat and co-browsing (playback time of 53 minutes)
Downloadable MP3 audio recording (12.2 MB; playback time of 53 minutes)
Presentation through OPAL with InfoEyes Librarians Donna Cirenza (Assistant Director, Tennessee Library for the Blind and Physically Handicapped) and Catherine A. Durivage (Library Program Director, Minnesota Braille and Talking Book Library).
