Archive for August, 2007
- 28.24.07“Vice President, Customer Experience”
- 08.22.0723 things: week 3, thing 5 (365 photo projects)
- 18.21.07Go into details on your own time, not the customers.
- 18.21.07Back from Boston
- 08.17.07“you’re the 4th person I’ve talked to”
- 88.15.07IM versus Chat: What’s better for customer service?
- 08.15.07sometimes you win
- 08.13.07Sparky Awards: the value of info sharing
- 08.7.07September 10th: Slam the Boards Day!